Q1: What is Squizee Tech Solutions? Squizee Tech Solutions is an innovative tech company that specializes in custom software development, API integrations, and communication automation. We empower businesses to enhance customer engagement, streamline workflows, and drive digital transformation. Our solutions focus on integrating cutting-edge technology with real-world applications to simplify complex business processes. Q2: Where is Squizee Tech Solutions located? Squizee Tech Solutions is based in India. We serve clients globally, offering remote services and support tailored to the specific needs of businesses of all sizes. Q3: What industries do you serve? We cater to a variety of industries, including: E-Commerce Healthcare Finance and Banking Logistics and Supply Chain Education Telecom Customer Service We create custom solutions that are industry-specific, ensuring businesses can leverage the latest technologies to optimize their operations. Q4: What services does Squizee Tech Solutions offer? Squizee Tech Solutions provides a diverse set of services designed to meet the needs of modern businesses. Our key services include: Custom Software Development: We design and develop tailor-made software applications for businesses. API Integration Services: Seamlessly integrate third-party APIs into your system to enhance functionality. WhatsApp Communication Automation: Automate customer communication with our powerful WhatsApp API integration. Data Automation Solutions: We provide automation tools to help you streamline data processes and workflows. Consulting and IT Strategy: Our experts offer consulting to optimize your IT strategy and digital transformation journey. UI/UX Design: We craft user-friendly and aesthetically pleasing interfaces to improve user experience. Mobile App Development: We build native and cross-platform mobile applications for iOS and Android. Data Analytics and Business Intelligence: We help you make informed decisions with data-driven insights. Cloud Solutions: We provide cloud-based solutions for scalability and efficiency. Q5: What is your WhatsApp API, and how does it work? Our WhatsApp API allows businesses to integrate WhatsApp messaging into their customer engagement strategy. With our API, you can send and receive messages, automate customer support, and send media like images, videos, and documents. You can also integrate the API into your CRM systems to provide seamless communication with customers across different channels. To get started, please check out our API Documentation at: API Docs . Q6: How can I integrate WhatsApp into my business using Squizee API? To integrate WhatsApp into your business, follow these simple steps: Sign Up: Create an account on Squizee and get your API Key. Register WhatsApp Number: Choose and register a WhatsApp number you want to use. Make API Calls: Use the API Base URL: https://api.squizee.in/v1/ to make API calls for sending messages, receiving messages, and more. Consult the Docs: Visit our API Docs at: https://wa.squizee.in/en/api-docs for full integration guides and examples. Q7: Where can I find your API documentation? You can find the complete API documentation for integrating WhatsApp and other services at: https://wa.squizee.in/en/api-docs . It includes detailed instructions on how to authenticate, send messages, handle incoming messages, and much more. Q8: How do I send a message using the Squizee WhatsApp API? To send a message using the Squizee WhatsApp API, you need to use the /sendMessage endpoint. Here's an example of how to send a simple text message: { "to": "+1234567890", "message": "Hello from Squizee Tech Solutions!", "type": "text" } For more information, refer to the API Docs at: https://wa.squizee.in/en/api-docs Q9: How do I send media like images or videos using your API? You can send images, videos, or documents through the Squizee API by specifying the type field in your request. Here’s how to send an image: { "to": "+1234567890", "message": "Check out this image!", "type": "image", "url": "https://example.com/path/to/image.jpg" } For full media integration, please refer to our API Docs at: https://wa.squizee.in/en/api-docs Q10: How can I contact Squizee Tech Solutions for support? You can reach our support team by: Phone: +91-9749479121 Email: support@squizee.in Website: www.squizee.in For immediate assistance, feel free to reach out via email or phone! Q11: I need to speak to a live agent. How can I do that? If you need to speak with a live agent, please type "connect me with an agent" or call us directly at +91-9749479121. Our support team is available during business hours (9 AM to 6 PM IST, Monday to Friday). Q12: What is your refund policy? Squizee Tech Solutions offers a case-by-case refund policy. If you are not satisfied with our services or have encountered issues with our API, please reach out to our support team, and we will review your request. For more detailed information, visit our Terms and Conditions . Q13: How can I cancel my subscription or stop using your services? To cancel your subscription, please contact our support team at: support@squizee.in or call us at +91-9749479121. We'll guide you through the cancellation process. Q14: What are your business hours? Our business hours are from 9 AM to 6 PM (IST), Monday through Friday. Q15: What if the bot doesn’t understand my question? Sorry, I didn’t quite understand that. Could you please rephrase or ask about something else? If you're still having trouble, you can type 'connect me with an agent' to speak to a person. Q16: Are there any tutorials available to help me use the API? Yes! Our API documentation provides detailed tutorials on how to get started. You can view the documentation here: https://wa.squizee.in/en/api-docs . If you need further help, feel free to contact our support team. Q17: I'm getting an "Unauthorized" error when making API requests. What should I do? The 'Unauthorized' error usually indicates that there is an issue with your API key or authentication. Please ensure that you: Have correctly copied the API Key from your Squizee account. Have included the API Key in the Authorization header of your request. Make sure the API Key has the necessary permissions for the endpoint you're accessing. If the issue persists, please contact our support team for further assistance. Q18: I am unable to send a media message via API. What should I check? If you're facing issues sending media via the API, make sure to: Use the correct type parameter (e.g., 'image', 'video', or 'document'). Ensure the URL of the media file is accessible and publicly available. Verify that the media file is under the allowed size limit (usually 5MB for images and videos). You can find the full list of supported media formats and size limits in our API documentation at: https://wa.squizee.in/en/api-docs . Q19: My API request times out. What can I do? API request timeouts may occur due to network issues or server load. Here’s what you can do: Retry the request after a few seconds. Check the API response headers for any retry-after suggestions. If the issue persists, please verify your network settings or reach out to our support team for assistance. Q20: Can I schedule messages to be sent at a later time using the API? Yes! Squizee's API allows you to schedule messages to be sent at a later time using the schedule_time parameter. Simply specify the desired time in UTC format when making the /sendMessage API call. For example: { "to": "+1234567890", "message": "This is a scheduled message!", "type": "text", "schedule_time": "2025-09-14T10:00:00Z" } This feature is great for sending follow-up messages or reminders to your customers. Q21: How can I track the delivery status of a message? You can track the delivery status of messages by using the /getMessageStatus endpoint. Once you’ve sent a message, use the message ID to check its status. Here's an example: { "message_id": "1234567890" } This will return the delivery status, such as 'sent', 'delivered', or 'failed'. For more details, please refer to our API Docs url https://wa.squizee.in/en/api-docs.